Privacy Policy

Last Updated: 29/11/2025

This Privacy Policy explains how Rennti (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access or use our website (www.rennti.com) and related services.
By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided when you create an account or use our services, including:

Full name
Email address
Phone number
Date of birth
Identification details (for verification)
Profile photo (optional)

b. Property & Transaction Information

If you are a landlord or agent:

Property details
Rental pricing
Availability
Location data
If you are a renter:
Rental preferences
Viewing requests
Payment-related information (where applicable)

c. Automatically Collected Data

When you use our platform:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Cookies and tracking data

d. Communication Data

Any messages, support inquiries, reviews, or feedback you submit.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Verify user identities and listings
Connect renters with landlords/agents
Facilitate secure communication and transactions
Prevent fraud and enhance platform safety
Personalize your experience
Respond to customer support requests
Send updates, alerts, and notifications
Comply with legal obligations

We never sell your personal information.

3. Cookies & Tracking Technologies

We use cookies to:

Remember your preferences
Improve user experience
Analyze website performance

You may disable cookies through your browser settings, but some features may not work properly.

4. Sharing of Information

We may share your information with:

a. Verified Landlords/Agents

To help you book viewings or rent properties.

b. Service Providers

Third parties who help us operate our platform (e.g. payment processors, hosting services).

c. Legal Authorities

If required by law, or to protect our rights and users' safety.

d. Business Transfers

If Rennti is acquired or merged, user data may be transferred as part of the business.

We do not share your information with marketers or advertisers.

5. Data Security

We take strong measures to protect your information:

Encrypted data storage
Secure servers
Limited access by authorized personnel only
Regular security audits

However, no online platform is 100% secure. You use the service at your own risk.

6. Data Retention

We retain your information for as long as:

Your account is active
Required to deliver services
Necessary to comply with legal obligations

You may request deletion of your account at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Restrict or object to data processing
Request a copy of your data

For requests, contact: hello@rennti.com

8. Children’s Privacy

Rennti is not intended for individuals under 18.
We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
If we make significant changes, we will notify you via email or platform notifications.

Continued use of Rennti means you accept the updated policy.

11. Contact Information

For questions or concerns about this Privacy Policy:

📧 hello@rennti.com
📍 Accra, Ghana
🌐 www.rennti.com